The duration of Novus limited product warranty varies by specific product. The warranty for any dryer, flat iron, curling iron, styling iron, or beauty shower applies for twenty-four (24) months from the date of purchase if the product is defective in workmanship or materials. The PROi warranty applies for forty-eight (48) months from the date of purchase if the product is defective in workmanship or materials.
Types Of Warranty Service
If the warranty applies and the product is within the applicable warranty period, Novus will typically replace components or replace the product entirely, at no additional charge to the consumer. Novus reserves the right to require that the product be returned to Novus for inspection; however, T3 Micro may in its discretion decide that a return is unnecessary.
FAQ
A：What is your MOQ ?
Q: MOQ is 2000pcs, if you have a trial order, we can provide as you request.
A：Do you accept custom made ?
Q：Yes we do both OEM and ODM.We could design new product as you want.
A：Are the quality of your product guaranteed?
Q：We have QC to control the quality one by one. So do not worry about the quality. If there are some defective items, we can refund your money or send you new items as compensation.
A：Can you do OEM service?
Q：We are a OEM and ODM manufacture,we can private client brand on the product and package
A: Will the high temperature of the curling iron damage the hair?
Q: Our curling iron uses advanced constant temperature technology to ensure that it will not damage your hair while styling.
